Warranties: What’s Covered, How Long, and What You Need to Know
One thing you may be concerned about when purchasing your e-cigarette is in regards to the warranty. Sure the product looks slick, and the flavors sound indulgently delicious, but is it worth it? Will the company back me up if something fails on me? What kind of warranty am I looking at? These questions are all perfectly sound, and here is what you need to know about South Beach Smoke product warranties.
Well, first off, you need to know we have a 30-day money back guarantee. Within the first 30 days of purchase, you have the option to send your products back for a full refund, (not including shipping and handling) for any reason if you are not satisfied. So should you decide to try out any of our products and they fail to meet your expectations, give us a call and we’ll help you through the process of the return. When it comes to cartridges, unsealed or opened cartridges are non-refundable; for obvious health reasons. We also do not accept returns on our e-liquids, because they are custom blended freshly per order. So when it comes to products, you are free to purchase and free to send them back if they aren’t cutting it for you.
And then there is our Lifetime Warranty that makes life with South Beach Smoke really nice. Getting it is simple; join our Home Delivery Program and this added benefit will be yours for life. Kinda like marriage without the commitment. As long as you are enrolled as a member, all of your hardware and parts are covered, (not valid on South Beach Smoke Air vaporizers and accessories) and should they fail, or cease to work in any way, they get covered at no charge to you. For obvious reasons, we don’t cover instances of abuse, misuse, accidents, disasters, and non-South Beach Smoke authorized modification, and as long as your products aren’t falling into one of the above categories, we’ll cover it!
We know the importance of quality e-cigarette products, and we really understand the need for protection should something not go as planned. Hey, we look out for our customers! When it comes to purchasing, fret none South Beach Smoke fans, we’ve got you covered with our 30-day money back guarantee and a lifetime warrantee!