WARNING: This product contains nicotine. Nicotine is an addictive chemical.
Warranty | South Beach Smoke
Freedom To Smoke Anywhere
 

South Beach Smoke's Limited Lifetime Warranty E-Cigarettes

This warranty is only applicable to current and active members of the South Beach Smoke Home Delivery Program for Cig-a-Like Products.

South Beach Smoke provides a Lifetime Replacement Warranty for batteries and accessories and warrants that each product is to be in good working order for the product's lifecycle when purchased directly from South Beach Smoke and when the end user is an active member of the South Beach Smoke Home Delivery Program.

 

You may obtain a replacement by contacting Customer Service at 1-877-408-2767 and obtaining a RMA number.

Should this product, in South Beach Smoke's opinion, fail to be in good working order during the useful life of the product, South Beach Smoke will replace this product at no charge (excludes shipping and handling charge), provided that the product has not been subjected to abuse, misuse, accident, disaster or non-South Beach Smoke authorized modification or repair.

Vaporizer Warranties

For South Beach Smoke Devices:

All South Beach Vaporizer items* (excluding "Clearance Items, Tanks, Cartridges & Atomizers") come with a 90- day warranty. If you experience an issue with your product while it's under warranty, please contact us to receive an RMA (Return Merchandise Authorization). Upon receiving the RMA number, ship back ONLY the item that is defective within 20 days of receiving the RMA to facilitate an exchange.

For All Other Brands of Devices:

We provide a 60 Day warranty on all third party devices should you experience any issues with your product. Please contact us to receive an RMA. Once you receive this authorization, the product must be returned back to us within 20 days. It must be shipped via USPS first class mail or USPS flate rate priority only. Once the item is received, inspected and deemed defective we will ship out a replacement. If for some rare reason the item is out of stock, we will refund the full amount paid for the item.

All warranties do not include e-liquids, clearomizers, cartomizers, atomizer heads, tanks or drip tips. All warranties cover manufacturing defects ONLY and will not cover issues related to abuse, misuse or normal wear and tear including dust, humidity or heat.

Return shipping is not pre-paid, however once the item is inspected and deemed to be a manufacturing defect the shipping cost will be refunded to your account. Upon inspection, items not covered under our Warranty Policy will be returned to you.

NOTE: Under no circumstances will South Beach Smoke be liable in any way for damages, including any lost enjoyment, profits, lost savings or other incidental or consequential damages arising out of the use of, or inability to use, such product.

 

WARNING:  The products listed on this site may contain nicotine.  Nicotine is an addictive chemical. The South Beach Smoke products listed on this site are intended for use by persons of legal age (at least 18) or older in your jurisdiction, and not by children, women who are pregnant, or may become pregnant, or any person with an elevated risk of, or preexisting condition of, any medical condition, which includes, but is not limited to, heart disease, diabetes, high blood pressure or asthma. If you experience any side effects or possible side effects, stop using the product immediately and consult a physician.  These products may be poisonous if orally ingested and are not intended to treat, prevent or cure any disease or condition. For their protection, please keep out of reach of children and pets. These products are not smoking cessation products and have not been tested or guaranteed as such. Neither the Food and Drug Administration nor any other health or regulatory authority has not evaluated the safety of these products or any of the statements made by the manufacturer. The manufacturer is not responsible for any damage or personal injury caused by inappropriate, incorrect, or irresponsible use of our products. We reserve the right to change specifications, product descriptions, product quality, pricing and application at any time without prior written or oral notice.


When recharging devices, use only the charger provided.  Use of unauthorized chargers (including car chargers or car charger adapters) may lead to overheating and possible burning of items in contact with the device.  South Beach Smoke is not responsible for battery and charger explosions, fires or malfunctions due to the use of unauthorized chargers or product misuse or abuse.


CALIFORNIA PROPOSITION 65 - WARNING: South Beach Smoke products can expose you to (a) chemicals, including nicotine, known to the State of California to cause birth defects or other reproductive harm, and (b) chemicals, including formaldehyde and acetaldehyde, known to the State of California to cause cancer.