SOUTH BEACH SMOKE E-CIGARETTE TERMS & CONDITIONS
SHIPPING UPDATE
Due to new federal regulations resulting from the implementation of the PACT Act; USPS, UPS, FedEx, and DHL will no longer ship packages containing vapor products. This will NOT impact packages already in transit. SouthBeachSmoke has been anticipating this announcement and has already engaged a network of independent carriers, which allows us to continue shipping orders to many of our customers in the continental United States.
Please use the Zip Code checker, located on the home page and at checkout to determine if your area is currently serviced within our shipping network. If you are outside of our current network, please submit your email/phone so we can notify you as soon as shipping is available in your area as we expand our shipping network daily.
Thank you for being a valuable customer.
All orders placed after March 26, 2021 will require an adult signature on delivery, as mandated by the new Federal PACT Act. Any orders placed prior to March 26th will not be affected. The charge applied by USPS will show at checkout. [South Beach Smoke] is here to stay! This spring we will launch alternate shipping methods to ensure that the majority of the US will remain eligible for vapor shipping ongoing. If an adult will not be available to sign for your delivery, please make alternate shipping arrangements.
South Beach Smoke E-Cigarette - Terms of Offer
Welcome to Southbeachsmoke.com - In visiting this website, you agree to accept the following terms and conditions of South Beach Smoke Inc. (hereafter referred to as “South Beach Smoke”).
Please read each section carefully. To fully understand the conditions and business practices of South Beach Smoke and your guidelines for conducting business with us, please review our Privacy Notice.
If we make any changes to these terms and conditions we will notify you by posting a notice on this site. By placing any subsequent orders, you will be accepting the changed terms and conditions.
South Beach Smoke electronic cigarette products are intended for use exclusively by adult smokers and in no way ever intended for use by pregnant women or those who have nicotine sensitivities. Nicotine, as it is commonly known, is a highly addictive substance and may possess unknown health dangers. South Beach Smoke electronic cigarettes are not intended for use as smoking cessation devices; they are merely alternatives for those who wish to use smoke-free, tobacco-free devices that provide utmost pleasure.
SURGEON GENERAL'S WARNING: Smoking is Known to Cause Lung Cancer, Heart Disease, Emphysema, and May Complicate Pregnancy.
Warning: CONTAINS LIQUID NICOTINE - KEEP OUT OF REACH OF CHILDREN. YOU MUST BE OVER 21 YEARS OF AGE AND OF THE LEGAL AGE IN YOUR JURISDICTION TO BUY AND OR USE ANY South Beach Smoke® PRODUCT. Nicotine is a highly addictive substance derived from the tobacco plant. Our products do not treat,diagnose, or cure any disease, physical ailment, or condition. If you are allergic to nicotine or any combination of inhalants, if you are pregnant or breast-feeding, or if you have a heart-condition, diabetes, high blood pressure or asthma, consult your physician before using South Beach Smoke nicotine products. Just like traditional tobacco cigarettes, South Beach Smoke Electronic Cigarettes are not approved by the American FDA. California residents: WARNING: Use of this product can expose you to (a) chemicals, including nicotine, known to the State of California to cause birth defects or other reproductive harm, and (b) chemicals, including formaldehyde and acetaldehyde, known to the State of California to cause cancer. South Beach Smoke devices are not intended to administer medicinal or illegal products of any kind and doing so voids the warranty. The manufacturer is not responsible for any damage or personal injury caused by inappropriate, incorrect, or irresponsible use of our products. We reserve the right to change specifications, product descriptions, product quality, pricing and application at anytime without prior written or oral notice.
Nicotine liquid is harmful when it comes in direct contact with the skin. Should this occur, the area of skin should be washed immediately upon contact with soap and water. Should the nicotine liquid get swallowed or placed in the mouth at all, immediately seek medical attention due to the risk of nicotine poisoning. Stay smart; stay safe!
South Beach Smoke Inc. offers South Beach Smoke e-liquids in an assortment of flavors and nicotine concentrations packed in 10ML & 30ML. Please note that bottles are made available to consumers located in the European Union before and after May 20, 2016 only: i) via authorized wholesalers and retailers located in European Union countries who intend to ultimately resale the product to consumers located in the European Union and directly where relevant; ii) under specific terms and conditions of sale established by South Beach Smoke Inc., which are subject to change from time to time; iii) to the extent of the inventory in stock; and iv) to the extent sale and import is lawful in relevant EU countries under Articles 20, 30(b), 2(40) of Directive 2014/40/EU and other relevant law.
South Beach Smoke - Terms of Offer
So we are always on the same page, and you are fully aware of all of our policies, and how everything gets done around here, these are the Terms & Conditions of doing business with us. By placing orders through this website, you are agreeing to the Terms & Conditions we have set below. We strongly encourage you to read through these terms carefully before placing an order, and it is also in your very best interest to print a copy so that it may always be handy in your records for any future referencing, or if you are just in need of stimulating reading material. Please also see our Privacy Policy so that you are in the know about how we protect and use the personal information you provide, which is incorporated herein by reference. OUR PRODUCTS MAY NOT BE PURCHASED IF YOU CURRENTLY RESIDE IN THE STATE OF OREGON. OUR APOLOGIES, BUT RULES AND RED TAPE ARE NOT TO BE BROKEN.
Health Disclaimer
Statements made on this site, or any of the materials, products, e-liquids, or devices distributed or sold by www.South Beach Smoke.com have not been evaluated by the Food and Drug Administration. These products are not intended in any way to help users to stop smoking. They are not stop smoking devices, cessation devices, or made to assist in quitting smoking. They have not been made with the intention to diagnose, treat, cure, or prevent any disease known to modern medicine. If you are pregnant, nursing, taking medications, or have a history of heart conditions, we highly suggest you go with the intelligent course of action and consult a physician or official medical professional before using any of our products.
Content Disclaimer
Industry News Powered by South Beach Smoke provides timely reporting and analysis of the vapor industry's most current news, events, and innovations. All stories aim to be objectively journalistic in nature and do not specifically promote South Beach Smoke products or services.
The South Beach Smoke Blog is a separate resource on the subjects of vaping and electronic cigarettes that may contain promotional materials or references. Content contained therein may include (but is not limited to) how-to articles, vape tips/tricks, seasonal product updates, opinion pieces, and general information. Any opinions published belong to the individual authors and do not reflect the viewpoints or policies of South Beach Smoke and its employees.
Information published on Southbeachsmoke.com is NOT medical advice nor should it be used in lieu of any advice provided by a licensed medical professional or health care provider. Likewise, this website does not provide legal counsel or legal advice.
All content is for informational use only by adults of legal vaping age. While the timeliness and accuracy of all information found on this website is routinely checked, its accuracy or completeness cannot be guaranteed. South Beach Smoke does not accept any legal responsibility or liability for any of the content contained on this website.
Home Delivery Program
If you enroll in the Home Delivery Program, you will be billed accordingly to the amount of refills you have requested when you signed up, plus shipping and handling to receive a fresh supply of South Beach Smoke's e-liquid and/or cartridge refills for as long as you choose to stay a member of the South Beach Smoke Home Delivery. The credit card you provided when you set up your membership will be automatically billed for these charges, as stated when you signed up. To cancel future shipments in the Home Delivery, you must call 1-855-93-VAPOR at least 1 business day prior to the date that your next monthly delivery will ship. Our customer service center is open Mon-Fri: 8am - 10pm EST.
Regular Purchases
The price of our products may vary and you can expect that they will be disclosed adjacent to the Product on the Website. You can expect that your credit card will be billed for this amount on the date your order is placed, and it will appear as a separate transaction on your billing statement. Please understand that you manifest YOUR AGREEMENT to ordering any of our products as well as to this immediate charge by clicking any button containing the words of confirmation including 'Submit' ‘Confirm my Order' ‘Confirm This Purchase' 'Yes Please', 'I Agree', 'Rush My Order', or similar syntax, whether You have read these terms or not.
Sales Tax
Most purchases are subject to sales and/or excise tax; expect to see it charged on your order total. Should you purchase any products available on the South Beach Smoke Website, you are explicitly responsible for paying any of the applicable sales tax indicated on the Website.
Fraud
We reserve the right, to actively report and/ or prosecute actual and suspected credit card fraud. Should there be a need to, it is in our discretion to require you to provide additional authorization from you such as telephone confirmation of your order, and possibly other information as well. We also reserve the right to cancel, delay, refuse the shipment of, or recall form the shipper any order we suspect is fraudulent. During the ordering process, we capture certain information, and this includes date, time, IP address, and other information that is used to locate and identify individuals who are committing fraud. Should any order through our Website be suspected of fraud, we reserve the right, though we undertake no obligation, to present all records, with or without subpoena, to all necessary law enforcement agencies as well as to the credit card company for the investigation of fraud. We also reserve the right to cooperate with the authorities to prosecute offenders to the fullest extent of the law.
The Delivery Confirmation Policy
You agree that any delivery confirmation (and that includes those that which do not warrant a signature) provided by the shipping provider you have selected is deemed sufficient as proof of delivery to you as the credit card holder responsible for this transaction.
Cancellation of Future Deliveries of South Beach Smoke Products
You are always free to cancel or modify any future deliveries of South Beach Smoke refill products. In order to do so, You must contact our Customer Service Department and we are available Mon-Fri: 9am – 8:30pm EST. You will, however, be responsible for payment of any products that have either already been shipped to you, or have been delivered at the time of your call.
The Return Policy
No getting around it; all items must be returned within a period of 30 days of order or billing. Shipping and handling charges as well as other additional charges are non-refundable. We strictly DO NOT accept CODs or third party billing for merchandise which has been returned. Should you receive any products that have arrived to you upon delivery bearing extensive damage, you must contact a Customer Case Representative immediately this form.
In order to be considered for reimbursement, you must do the following:
Contact our Customer Service Department, we are available Mon-Fri: 9am – 8:30pm EST, within a period of 30 days from the purchase (product issues not declared during this 30-day window are not entitled to a refund).
For safety reasons, we cannot accept any returns on bottled e-liquids. We also cannot accept returns on opened cartridges, cartomizers or tanks.
Once you have received your Return Merchandise Authorization (RMA) number, you can send the merchandise back to us (postmarked within that 30-day time period, of course) to the address provided by customer service. This RMA number is necessary, and it must be clearly written on the outside of the package. Our shipping department will NOT, under any circumstances, accept packages that do not have an RMA number on them. Furthermore, the cost of return shipping is your responsibility.
We do not, and will not accept returns, or issue refunds for packages which are marked “return to sender” or “refused.” If you return a package, we highly suggest you get poof of the shipment, for records and, well, proof should anything go wrong.
Upon the receipt of your returned product, being that it does include the valid RMA number, a refund will then be issued to the credit card used to make the purchase.
Once a return is received by our shipping department, it takes generally between 5-10 business days for the processing of refunds.
Once a return is processed, it is possible for it take up to one billing cycle for this return to be posted to your account, depending on your financial institution.
As stated prior, shipping and handling charges are non-refundable.
Warranty
Most South Beach Smoke items come with a 90-day warranty. If you experience an issue with your product while it's under warranty, please contact us to receive an RMA (Return Merchandise Authorization). Upon receiving the RMA number, ship back ONLY the item that is defective within 20 days to facilitate an exchange.
PLEASE NOTE: Return shipping is not pre-paid and can be returned either by USPS first class mail or by flat rate priority padded envelope. Once the item is inspected and deemed to be a manufacturing defect the shipping cost will be refunded to your account.
Warranty Does Not Include E-liquids, Clearomizers, Cartomizers, Atomizer Heads, Tanks or Drip Tips. Warranty covers manufacturing defects ONLY and will not cover issues related to abuse, misuse or normal wear and tear including dust, humidity or heat.
Replacements may be obtained by contacting Customer Service. It is required for the defective product to be returned to us, and must include a South Beach Smoke-issued RMA (Return Material Authorization) written on the outside of the package, sent prepaid and properly packaged for safe shipment. South Beach Smoke will then send a new replacement item to you with prepaid ground shipping.
The South Beach Smoke Warranty is defined as the serviceable life of the product in question. This is defined as the period during which all components are available. Should the product be determined to be irreparable, South Beach Smoke reserves the right to substitute the defective product with an equivalent if available, or to retract the Warranty if there is no replacement available.
The above warranty is the only warranty authorized, in any way, by South Beach Smoke.
In no way, under any circumstances, will South Beach Smoke be held liable in any way for damages that may include circumstances including loss of pleasure, loss of enjoyment, loss of savings, or any other obscure, incidental, or consequential damages arising out of the use, or inability to use such products.