WARNING: This product contains nicotine.
Nicotine is an addictive chemical.
You must be at least 21 years old to purchase.

GENERAL QUESTIONS

Who is South Beach Smoke for?
How does the South Beach Smoke Electronic Cigarette work?
Why is South Beach Smoke better than the rest?

HOME DELIVERY PROGRAM QUESTIONS

What is the South Beach Smoke Membership with Home Delivery?
How does the Home Delivery Program work?
Do I need to sign up for the Home Delivery Program in order to purchase a Starter Kit?
How do I enroll in the Home Delivery Program?
Do I need to have cartridges/eliquid delivered monthly? Or can I set my own frequency?

ORDERING QUESTIONS

Who can order from SouthBeachSmoke.com?
Is my personal information and credit card information safe to transmit on SouthBeachSmoke.com?
Can I buy South Beach Smoke products in stores?
Why Can't I Enter My South Beach Smoke Coupon Code?

PRODUCT QUESTIONS

What is the difference between a Vaporizer and Electronic Cigarette?
How do I care for my e-cigarettes & vaporizers?
What's the average life span of my product?
How long does it take to recharge my vaporizer battery?
What is mah?
Trouble shooting
What is E-Liquid?
Why does the South Beach Smoke Electronic Cigarette have a light at the end of it?
What is the battery life of the South Beach Smoke Electronic Cigarette?
How will I know when my battery needs charging?
How long does it take to recharge the battery?
Can I select the flavor or strength of the cartridges that come with the starter kit?
Can I select the flavor and strength of my e-liquid?
What is in e-liquid? What is pg and vg?
How much nicotine is in each cartridge?
What is the difference between atomizer resistances?
What is resistance/ohm?

 
 
 
 

Who is South Beach Smoke for?

South Beach Smoke is for adult users who are at least 21 years of age and currently using another type of nicotine product. South Beach Smoke is an alternative to other forms of nicotine consumption. South Beach Smoke products are not safer or healthier than other forms of nicotine consumption.

How does the South Beach Smoke Electronic Cigarette work?

In laymen terms, an E-Cigarette is comprised of a microcomputer, a battery and a cartridge. When you inhale, the microcomputer activates the battery, which is used to power the cartridge, which in turn vaporizes the nicotine solution found in cartridge.

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Why is South Beach Smoke better than the rest?

The South Beach Smoke E-Cigarette is a revolutionary, innovative electric cigarette device which offers an alternative to current users of nicotine products. Using advanced technology, South Beach Smoke E-Cigarettes provide a revolutionary option to those who choose to use nicotine. Some users choose E-Cigarettes because of the convenience and find that the vapor they emit is more desirable to them than those produced by the alternatives.

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What is the South Beach Smoke Membership with Home Delivery?

South Beach Smoke Membership with Home Delivery entitles its members to several benefits as well as unparalleled convenience. Benefits include::

- Lifetime Replacement Warranty
- 20% off all cartridge refills and 10% off eliquids purchased through the Home Delivery Program.
- Special offers and sales reserved exclusively for South Beach Smoke Members
- Assurance that each month you will have your monthly supply of cartridges or e-liquids delivered directly to your home

*Active participation in the Home Delivery Program is required to receive membership benefits.

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How does the Home Delivery Program work?

The Home Delivery Program is an OPTIONAL program that allows our customers to save money on E-Cigarette Starter Kits and E-Cigarette Cartridges while adding the convenience of automatic monthly delivery of their cartridges/e-liquids (ensuring that they always receive their desired supply). Participation in the program is optional and can be cancelled at any time. You can also modify the frequency or contents of your shipments at any time.

Additionally, active Home Delivery Program members receive a Lifetime Replacement Warranty on all items purchased from South Beach. That's right... we will replace any non-working part.

While enrollment in the Home Delivery Program is 100% optional and not required to purchase any of our items, most customers do decide to enroll and take advantage of the valuable benefits of this program.

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Do I need to sign up for the Home Delivery Program in order to purchase a Starter Kit?
No. Enrollment in the Home Delivery Program is entirely optional. However, if you enroll, you get a significant discount on your starter kit, a 20% discount on your E-Cigarette cartridges, 10% off e-liquids, a Lifetime Warranty on your E-Cigarette and special offers throughout the year. Because there is no commitment and you can cancel at any time, you have nothing to lose by enrolling. The majority of our customers enroll in the Home Delivery Program.

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How do I enroll in the Home Delivery Program?
Enrolling is easy. Simply complete your purchase online and you will be prompted to enroll after you checkout. It's that easy. Or you could always call us - we'd love to hear your voice!

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Do I need to have cartridges/e-liquid delivered monthly? Or can I set my own frequency?
You can have them delivered whenever and as frequently as you like - it's totally up to you. If you wish to make a change after your initial order date, you can call us, email us or reach us via the chat feature and we can set it up however you like... every 2 months, 6 months or anytime in between. You can even pause it if you go on vacation.

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Who can order from SouthBeachSmoke.com?
South Beach Smoke is for adult users who are at least 21 years of age and currently using another type of nicotine product.

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Is my personal information and credit card information safe to transmit on SouthBeachSmoke.com?
All information, including your credit card data, is processed through encrypted secured servers with advanced protection technology. That means that your information is more secure than if it were processed by giving someone your credit card in person.

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Can I buy South Beach Smoke products in stores?
In order to deliver South Beach Smoke products at the low prices offered, they are only available via the internet through our secure site at this point. Retail distribution plans are currently underway and will be available in the near future.

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Why Can't I Enter My South Beach Smoke Coupon Code?
Be sure to double check the specific offer in the promotion you’re looking to use a code for – often the promotions are for specific products or quantities; ensure that what is in your cart matches the promotional offer. South Beach Smoke Discounts and Promos are exclusive to our newsletter subscribers and are activated in your inbox for immediate use! To receive special offers and discounts for South Beach Smoke E-Cigarettes and Cartridges, click here!!

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What is the difference between a Vaporizer and Electronic Cigarette?
A vaporizer essentially is a type of E-Cigarette, however it is a more complex version that typically looks nothing like a traditional cigarette. Using the same technology, most vaporizers require more DIY steps such as filling tanks and replacing parts.

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How do I care for my E-Cigarettes & vaporizers?

Batteries
Your batteries will arrive partially charged and are ready to use right out of the box. To get the full usage time our of your battery, charge it completely until the LED turns off. 

- All cartridges can leave liquid residue around the battery connection (the threaded part that connects to an cartridge). Periodically clean the battery contacts using a Q-Tip and always clean any liquid or debris from the connection before charging the battery.

-E-liquid cartridges and E-Cigarettes in general may contain nicotine and should always be kept out of reach from children and pets.

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What's the average life span of my product?

Batteries and cartridges should be treated as consumables because they will eventually degrade from normal use. Replacing parts is a normal recurring step associated with E-Cigarette use. Average Lifespan of E-Cigarette batteries will vary depending on use, but the typical lifespan is 3-6 months.

Are all E-Cigarette parts interchangeable with different models?

All South Beach Smoke cartridges can be used with South Beach Smoke batteries and accessories. South Beach Smoke cartridges should not be used with other batteries, nor should any other cartridges be used with batteries that are not South Beach Smoke batteries. Only accessories sold by South Beach Smoke or packaged with your device should be used together.

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How long does it take to recharge my vaporizer battery?

Please allow 2.5 hours for your batteries to reach 100% capacity.

 

How can I maintain my battery so that it lasts as long as possible? In daily use, it is important to keep your batteries safe from accidental dropping, especially on hard surfaces. When transporting them, carrying cases are ideal to reduce the risk of damage.

Batteries should be charged when they are completely drained of power. When your battery is getting low, charge it up to 100%. Just this action alone can enable your battery to last as long as possible in the long run. This is one of the most important reasons having more than one battery is ideal. Batteries are shipped with a partial charge and may be used directly out of the box – it’s not necessary that you charge your battery to 100% prior to use.

 

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What is mAh?

Milli-ampere-hours: It's a measurement of the amount of energy the battery can store. The higher this number is, the more energy it can store. More energy means longer use-time in between charges. This has nothing to do with output voltage. Higher mAh also means it will take longer to charge and it usually also means that the battery will be larger.

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Trouble shooting

Batteries

Be sure your batteries are fully charged. When you screw your battery onto a charger, the LED should illuminate. When the charge is complete, the LED will turn off. If the battery LED does NOT light up AND no vapor is produced when you attempt to use it, this usually means that it needs to be charged or the battery is faulty. Charge the battery and try again.

If the battery LED does light up and no vapor is produced when you attempt to use it: Try using and testing this battery with a different cartridge. If this battery works with all other cartridges, then this battery is not faulty.

Cartridges.

Poor vapor production:  Be sure your battery is fully charged. If your battery is fully charged and there is still poor vapor production, it’s likely time to change your cartridge to a fresh one. Cartridges will begin to produce less vapor and have a change in taste when they near the end of their lifespan.

Batteries

Does the LED illuminate when air is drawn from the E-Cigarette but produces no vapor? IF YES: Then try testing the battery with multiple cartridges. If you've tried several working cartridges and it does not produce any vapor, the battery might be defective or you're experiencing a contact issue. IF NO, the LED does not illuminate: Check that the battery is charged. If you’ve charged the battery, but the LED still does not illuminate when air is drawn, your battery may be defective or has reached the end of its lifespan.

Which e-liquid should I buy? I am searching for a flavor that resembles what I currently use.

Most e-liquid tobacco flavors are slightly sweetened and most find the flavor to be more desirable then traditional nicotine options. As you begin to use an E-Cigarette with different cartridges, you’ll be able to determine which is best for you.

Why am I experiencing a harsh burnt taste from my device?

Cartridges have a built-in wire-coil, similar to one found in a light bulb. This wire-coil heats up to vaporize e-liquid. The unpleasant burnt taste is often a sign that there is a lack of e-liquid in the wire-coil. If your cartridge is new, take two long draws from the E-Cigarette to bring the nicotine into the coil. If you experience this taste after using your cartridge for some time, it’s likely time to change your cartridge and dispose of the used one properly.

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What is E-Liquid?

E-Liquid is the liquid base that contains the nicotine and flavor. When heated, the e-liquid is vaporized and what is responsible for the vapor production and nicotine delivery.

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What is the difference between the pre-filled cartridges and bottled liquids?

Control and ease of use is the main the difference here. Pre-filled cartridges come ready for use, already filled with liquid and ready to use. Bottled liquids that you might see are for use in devices that require liquid to be added. With pre-filled cartridges, there is no need for bottled liquids.

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Why does the South Beach Smoke Electronic Cigarette have an LED at the end of it?

The LED at the end of the E-Cigarette serves two purposes. The first is to allow the E-Cigarette to appear like traditional nicotine delivery systems. The second purpose is to alert you when the battery in your E-Cigarette is running low or being charged.

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How long does each cartridge last and how does it compare to combustible cigarettes?

The Deluxe E-Cigarette cartridge is equivalent to approximately 1.5 - 2 packs of cigarettes. Ultimately how long an E-Cigarette cartridge lasts depends on the amount of use.

 

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What is the battery life of the South Beach Smoke Electronic Cigarette?

Once a battery is fully charged, it should last an entire day, depending upon usage. Most users find it best to have at least two batteries so that one can be charged while the other is in use.

 

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How will I know when my battery needs charging?

As the charge of the battery diminishes, you will notice less vapor production. Also, the LED will begin to flash, indicating that it should be charged.

 

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How long does it take to recharge the battery?

On average, a fully discharged battery will take 1.5 – 2 hours to fully recharge.

 

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Can I select the flavor and strength of cartridges that come with the starter kit?

The Deluxe Starter Kits allow you to select a flavor and strength of your choice for the cartridges that come included with your kit. Make sure you also check bundles and promotions for options to purchase an assortment of flavors.

 

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What is in e-liquid? What is pg and vg?

The ingredient in e-liquid that causes it to vaporize in heat is PG, VG or a combination of both.

PG= Proplylene Glycol

VG= Vegetable Glycol/Glycerin

Most e-liquids contain PG, VG, water, flavorings and nicotine.

 

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How much nicotine is in each cartridge?

We offer our users flexibility, so you can adjust based on your nicotine preference. South Beach Smoke cartridges are available in 6mg, 12mg, 16mg & 24mg nicotine strengths by volume, with a volume of 0.9mL.


My cartridge is leaking in the battery, is this normal?

Avoid tipping your cartridge when screwing onto the battery. Do not be alarmed by a small amount if liquid in the port where you remove the battery, but it is recommended that you clean the e-liquid out of the battery with a q-tip prior to reattaching the cartridge or before charging.

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What is resistance/ohm? 

Resistance is a term that describes the forces that oppose the flow of electron current in a conductor. Resistance is measured in units called ohms. The scientific definition of one ohm is the amount of electrical resistance that exists in an electrical circuit when one amp of current is flowing with one volt being applied to the circuit. E-Cigarettes will often have varying ohm ratings – your South Beach Smoke products are designed for the optimum resistance for best performance.

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WARNING:  The products listed on this site may contain nicotine.  Nicotine is an addictive chemical. The South Beach Smoke products listed on this site are intended for use by persons of legal age (at least 21) or older in your jurisdiction, and not by children, women who are pregnant, or may become pregnant, or any person with an elevated risk of, or preexisting condition of, any medical condition, which includes, but is not limited to, heart disease, diabetes, high blood pressure or asthma. If you experience any side effects or possible side effects, stop using the product immediately and consult a physician.  These products may be poisonous if orally ingested and are not intended to treat, prevent or cure any disease or condition. For their protection, please keep out of reach of children and pets. These products are not smoking cessation products and have not been tested or guaranteed as such. Neither the Food and Drug Administration nor any other health or regulatory authority has not evaluated the safety of these products or any of the statements made by the manufacturer. The manufacturer is not responsible for any damage or personal injury caused by inappropriate, incorrect, or irresponsible use of our products. We reserve the right to change specifications, product descriptions, product quality, pricing and application at any time without prior written or oral notice.


When recharging devices, use only the charger provided.  Use of unauthorized chargers (including car chargers or car charger adapters) may lead to overheating and possible burning of items in contact with the device.  South Beach Smoke is not responsible for battery and charger explosions, fires or malfunctions due to the use of unauthorized chargers or product misuse or abuse.


CALIFORNIA PROPOSITION 65 - WARNING: South Beach Smoke products can expose you to (a) chemicals, including nicotine, known to the State of California to cause birth defects or other reproductive harm, and (b) chemicals, including formaldehyde and acetaldehyde, known to the State of California to cause cancer.